Release 2023.11
Release Details - November 2023
| Data Center | Instant Update/Cloud | Solution |
|---|---|---|
| United States | December 5, 2023 | December 12, 2023 |
| Canada | December 6, 2023 | December 12, 2023 |
| Australia | December 6, 2023 | December 12, 2023 |
| Europe | December 7, 2023 | December 12, 2023 |
You can quickly update at any time and there is no additional charge to do so. The last column in the tables below indicates if the item is already available (Instant Update) or if you must update your solution file to get the update (Solution Update Required).
Features - What's New ?
| Feature |
Description |
Update Type | |
|
UTM for Forms |
We have added UTM tracking for forms created using the Form Designer and are embedded as widgets. UTM parameters are used to track the source of your visitors to help establish how efficiently your social posts, campaigns, or web pages are reaching your audience. |
Solution Update Required | |
|
Improved Email Send Process |
ClickDimensions is introducing an updated process for sending emails. This process gives users more control, more visibility in to what is happening and greater confidence, by for example eliminating the need to keep browser tabs open during the email send process. IMPORTANT - Please Read The new Email Send process will be enabled by ClickDimensions for your account in the coming weeks. Until then, you will continue with the current one. No action is required by you. More information can be found on the support article here. |
Solution Update Required | |
Improvements
| Feature | Description | Update Type |
|---|---|---|
| Segmentation | We have added the ability to Clone a Segmentation | Solution Update Required |
|
New Status column added to Email Send "Marketing Lists" sub-grid for better visibility to Active and Inactive Marketing Lists prior to sending email. |
Solution Update Required | |
| Form Designer |
We have added a new form field called 'Subscription List' for Opt-In environments which allows you to map checkboxes to Email or SMS subscription lists and configure their 'In' and 'Out' preferences. |
Solution Update Required |
| Form Designer |
A warning message is now shown when the Email form field is not mapped to an Email field in CRM |
Solution Update Required |
| Sales Engagement |
The system now comes prepopulated with two out of the box sequence templates. 1. Outbound Sequence- Cold Calling 2. Existing Customer- Cross-Sell Opportunities |
Solution Update Required |
| CRM | The Count field at the bottom of views will now reflect selected records, rather than the total number of records. | Solution Update Required |
| Sales Engagement |
The sequence step type window has been enhanced to better represent the two types of options. 1. Beginning the step activity after the prior step is completed 2. Beginning the step activity X number of days after the start of the sequence |
Solution Update Required |
| Sales Engagement |
Information displayed on the sequence preview has been improved. Phone Call step type now display the Call Purpose (Previously displayed the Phone Call Subject) Email step types now display the Email Subject (Previously displayed the Email subject and body) LinkedIn step types now display the LinkedIn Action (Previously displayed the LinkedIn subject) |
Solution Update Required |
| CRM | Phone number formatting and area code validation has been added by country to the Account, Contact and Lead Records. | Solution Update Required |
| CRM | UK Provinces were added to the States/Provinces Setup | Solution Update Required |
| Events | For GoToWebinar we added the ability to capture Polls and Answers. Now, if an event organizer runs multiple polls during webinar we are able to capture attendees responses in the Event Participant record > Attendance tab > Polls and Answers. | Solution Update Required |
| Settings | Service Credentials | We've updated the Google reCAPTCHA service and improved error handling. | Instant update |
Defect Fixes
| Defect # | Feature | Description | Update Type |
|---|---|---|---|
| EM-3173 | Clicking on the number displayed under Clicks in Recipient tab of Email Statistics redirects to the Contact Record. | Instant update | |
| EM-3001 | Inactive Marketing Lists are visible on the Email Send "Marketing Lists" sub-grid when associated. | Solution update | |
| PI-4091 | SMS | Twilio SMS replies not delivered to CRM | Instant update |
ClickDimensions Core Changes
No changes.
ClickDimensions User Changes
No changes.
ClickDimensions Service Changes
No changes.
ClickDimensions Lock Blocks Changes
No changes.
IP Address Additions
Here is the current list of IP Addresses you may need to unblock to allow ClickDimensions to work.
No new IP addresses were added with this release. However, there have been several new ones in the recent past and we suggest taking a look at the article linked above to make sure you have allowed those new IP addresses.
Plugin Changes
No updates.