The Score Reached trigger allows you to check to see if a contact has reached or exceeded a specified score for a particular Scoring Model. The trigger may be used as an Entry Point Trigger or as an Internal Trigger. If the trigger is an entry point and a contact reaches or passes the set score, then the Campaign Automation will begin.
Add the Trigger to a Campaign Automation
To add a Score Reached Trigger to a Campaign Automation, click on the trigger icon in the sidebar and drag in onto the Campaign Automation Canvas.
Trigger Properties
Once the trigger has been added to the canvas, click on it and you will see the right panel change to show the properties of this trigger.
Display Name (required): Type a Display Name to show on the canvas.
Select Score Model (required): Choose one of your Scoring Models to check the scores from. For help on how to create a Scoring Model, see here.
Target Score is equal or above: This field indicates the score that the trigger will check for in order to progress its participants.
Note: A note is an optional field for any details that need to be written about the trigger.