Social Listening users can interact with X (Twitter) posts collected by social listening queries, empowering them to efficiently manage their brand's presence on X by allowing direct interaction with relevant content from Social Listening. Whether it's engaging with the audience or collaborating with the team, this feature ensures seamless and effective management of social media interactions.
How to Interact with X Posts?
Choose an X Profile for Interactions
When you find a post you want to engage with, you can select one of your connected X profiles to interact with the post. This flexibility allows you to choose the most appropriate account for each interaction.
Engage with Posts in Multiple Ways
Send Private Messages: You can directly reach out to the author of a post by sending a private message from the selected X profile.
Assign Posts to Team Members: If a particular X post requires attention from another team member, you can assign it to them. The assigned user will then be able to manage the interaction from the Inbox, ensuring that no important engagement is missed.
Comment, Like, Reshare, and Repost: You can actively participate in the conversation by leaving comments, liking posts, or resharing and reposting X posts to a feed of a selected X profile.
Important Consideration
Keep in mind that you can only interact with each post using one X (Twitter) profile. Once you've chosen a profile to engage with a post, such as leaving a comment, you won't be able to switch to another profile to interact with the same post again.